Covid-19 Hygiene Protocols

In order to protect the health & wellbeing of all our clients, whilst still providing critical optical services to the community we have imposed a number of measures at Whitehouse Optometrists: 

•             Private Appointments (ie with no other client in the practice) are available by request.

•             Otherwise, there will be a maximum of 2 clients in the display area at any time. 

•             To facilitate social distancing, there will be only one Optometrist and Dispenser at each practice (City & St Leonards). 

HYGIENE MEASURES

•             Upon arrival clients are temperature tested and must use the hand sanitiser (provided).

•             Staff are temperature tested each morning and wear face masks and gloves at all times.

•             All staff have completed the Department of Health Infection Control for COVID-19 training, including safe handwashing procedures. All staff have been instructed not to come to work if they are experiencing flu-like symptoms, have travelled in the last 14 days, or have been in close contact with a confirmed case of COVID-19.

•             Stringent hygiene practices are adhered to daily, including cleaning of all testing equipment after each client and high touchpoint areas throughout the practices.

•             All frames touched by a client are set aside and sanitised before replacement on the shelves.

•             We have reduced all non-essential visitors to our practices such as sales representatives.

We will closely monitor all available information provided by the Australian Department of Health and Optometry Australia.

If you are experiencing flu-like symptoms, have travelled in the last 14 days, or have been in close contact with a confirmed case of COVID-19 kindly postpone your appointment.